Unable to drag and drop in Internet Explorer


Updated at November 18th, 2019

Users have reported being unable to drag and drop when using Microsoft Internet Explorer. 

This is a known issue with Internet Explorer and users have reported success resolving it by either:

  • rebooting the computer
  • right-click on any file, hold the mouse button down and hit the Esc key

If this issue persists, please contact support@protobi.com or try using Chrome.

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